Terms and Conditions
Sales & Delivery
Please check your order details and “ship to” address carefully. Your order can not be changed or cancelled once placed. Orders ship within 72 business hours (excluding holidays and if otherwise noted at checkout) of order receipt, with the following exceptions; Orders with payment delays, such as bank transfer payments, will ship within 72 hours of payment receipt. For shipments within the EU, please expect 2-5 business days for transit. After your order is shipped you will receive a Track and Trace number enabling you to track your order. Orders shipping to EU, will be sent via UPS. Please check the product before signing for it to ensure no damage has taken place during transit and fill in a damages form immediately if necessary.
We accept payment by Visa, Maestro and Mastercard credit/debit cards and Bank Transfer. We can only accept cards where the statement address is within the ship-to country. You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorize payment for any reason. Please note, it is possible that your card issuer may charge you an online handling or processing fee. We are not responsible for this. If your credit or debit card issuer reverses a charge to your credit card, we may bill your account directly and seek payment by another method including a mailed statement.
For international customers; All our shipments are going out as DDU (Delivery Duty Unpaid) which is a general rule for all shipments going to countries within the European Union.
APO/Military and PO boxes
We do not deliver to PO Box numbers, Post Office branches or Military bases. For all countries we will need a private address.
14-day Money Back Guarantee
If you are not satisfied with a product purchased via this website, we offer you a full 14-day money back guarantee.The product must be returned to us at the customer's own cost, dismantled completely, in the original packaging and packed as it came when delivered to you. Failure to do so, could mean that we receive the product in a damaged condition which invalidates the guarantee. We can only reimburse costs of a product that arrives in perfect, re-sellable condition. The return address is:
QUERSUS Sp. z o.o.
Contact support at http://firstname.lastname@example.org
All the information we request when you place your order is essential in order to process your order and keep you informed. We do not sell, rent or otherwise pass on any personal data to other parties.
Please contact the Quersus Sp. z o.o. or send us an e-mail. You consent to receive all communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You consent that all agreements, notices, disclosures and other communications that you receive from us electronically, satisfy any legal requirement for such communications to be in writing.
All content on this webshop, such as text, graphics, logos, buttons, images, audio clips, digital downloads, data compilations, software and products, is the exclusive property of Quersus Sp. z o o. and is protected by Polish and international copyright laws.
Terms & Conditions
Quersus Sp. z o.o. reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content.
Quersus attempts to be as accurate as possible, when describing products or product features. However, Quersus does not warrant that those product descriptions, or any other content on this site, is accurate, complete, reliable, current or error-free. If a product offered by this webshop is not described accurately, your sole remedy is to return the product in unused condition.
Quersus does sell products for children, but it sells them to adults, who can purchase them with a credit card. If you are under 18, you may use this web shop only with the involvement of a parent or guardian.
Disclaimer Of Warranties And Limitation Of Liability
THIS SITE IS PROVIDED BY Quersus Sp. z o.o. (Ltd.) ON AN "AS IS" AND "AS AVAILABLE" BASIS. QUERSUS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, QUERSUS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. QUERSUS DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM QUERSUS OR email@example.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. QUERSUS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE and the products purchased through this site, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
For all products bought via this webshop, the customer agrees to indemnify, defend, and hold Quersus, its Affiliates, officers, directors, attorneys, accountants, agents and employees, harmless from any damages, losses, liabilities and costs (including reasonable attorneys’ fees) from any third party claims arising out of misuse or any other use of the product it was not created for.
The Warranty only covers defects in products caused during manufacture. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage or other causes attributable to events outside the manufacturing process.
EU: 2 year warranty on all products.
All products are covered by local warranty regulations. Please check with your local distributor or retailer, if your country is not listed.